FAQs
How are your baked goods packaged?
Our cookies are baked, packed, and shipped on the day they're made. We use high-quality, food-safe packaging to ensure your treats arrive fresh and in perfect condition.
Do you use any preservatives in your baked goods?
No, all our baked goods are made with traditional recipes and high-quality ingredients, without any preservatives. We believe in delivering fresh, homemade goodness.
Are your products suitable for people with allergies?
While we take great care in our baking process, our kitchen handles common allergens such as nuts, dairy, and gluten. If you have any specific dietary restrictions or allergies, please contact us before placing your order.
How do I place an order?
You can place an order directly through our website. Simply select your desired items, add them to your cart, and proceed to checkout.
What is your shipping policy?
We bake, pack, and ship all orders on the same day to ensure maximum freshness. Shipping times may vary based on your location, but we aim to deliver as quickly as possible.
Do you offer local pickup or delivery?
Currently, we only offer shipping for our baked goods. However, we are exploring local pickup and delivery options for the future.
What are your shipping rates?
Shipping rates are calculated at checkout based on your location and the weight of your order. We offer free shipping on orders over a certain amount.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods through our online checkout process.
What is your return policy?
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us immediately, and we will do our best to resolve it.